NOL Card Balance Check Online 2025 – RTA Dubai Website

You can check your NOL card balance online, via SMS, at metro stations, through the RTA website, or offline.

To check your NOL balance on the RTA website, visit the homepage, go to Public Transport, and click the “Check NOL Balance” button.

How to check your NOL Card balance

How to check your NOL Card balance in this year using RTA Dubai’s fastest, most reliable methods:

1.    Online Balance Check via RTA Dubai Website (3 Steps)

• First: Visit the RTA Dubai website.
  • Second: Navigate to Public Transport > NOL Services.
  • Third: Click Check NOL Balance, enter your card number, and view real-time funds.

Pro Tip: Bookmark the page for instant access to balance checks, top-up options, and transaction history.

2.   Instant SMS Service (No App Needed)

Text NOL BAL <Your Card Number> to 5111 (UAE numbers only). Receive your balance in seconds – ideal for on-the-go updates!

3.   Metro Station Ticket Machines

Insert your NOL Card into any RTA ticket machine at Metro/Tram stations. Your balance and the 10 most recent trips will display instantly.

4.   RTA Dubai App: All-in-One Travel Hub

Download the app (iOS/Android), log in, and link your NOL Card for 24/7 balance tracking, auto-renewal alerts, and digital top-ups.

Why Stay Updated?

Monitoring your NOL Card balance is crucial for a hassle-free journey throughout Dubai’s transit network. Enjoy multiple user-friendly options to keep track of your fare credit. Visit the official RTA website or use the RTA Dubai mobile app to quickly check your balance and recharge your card for uninterrupted travel.

Check Your NOL Card Balance Online in Minutes via RTA Website

Are you wondering how much credit you have left on your NOL card for metro rides, buses, or parking? Follow these simple steps to view your balance instantly via the RTA website:

Step 1: Go to the RTA Official Website

Launch your browser and visit the RTA Dubai website (www.rta.ae).

Step 2: Access the NOL Balance Checker

Look for the Check NOL Balance service on the homepage. This option is usually under Services or a dedicated travel section.

Step 3: Enter Your NOL Card Details

Type the 14-digit NOL Tag ID (printed on the back of your card) into the provided field. Double-check the number to avoid errors!

Step 4: Click “Search”

Once your ID is entered, hit the Search button to retrieve your card details.

Step 5: View Your Balance & Expiry Date

You can instantly see your remaining balance, any pending charges, and the card’s expiry date. Now, you’re ready to travel smarter or top up if needed!

NOL Card Types and Passes

Dubai offers a variety of NOL cards, depending on whether the travel needs arise from tourism or daily commuting. Each card allocates value to the travel experience and facilitates access to the different modes of transport in Dubai including the Metro, buses, trams, or water buses.

The NOL 1-day gold card costs AED 40, and the NOL 1-day regular card costs AED 20. Choose the right card for easy, uninterrupted movement within the city.

Gold Nol Card

The Gold Nol Card is designed for those who prefer a premium travel experience. It offers all the benefits of the Silver card, plus exclusive access to Gold Class Metro cabins for added comfort.

• For Premium Travelers: Perfect for those who value comfort and luxury during their commute.
• Gold Class Access: Enjoy first-class seating on the Dubai Metro.
• Rechargeable Card: Easily reload credit whenever needed.
• All Silver Card Benefits: Includes fare discounts, automatic deduction, and wide usability.
• Stylish and Comfortable: Ideal for business travelers or luxury seekers.

Silver Nol Card

The most frequently held Silver Nol Card by commuters is the cost-effective daily access to the public transport services available in Dubai. It is the ideal value for regular users who want everything to be convenient, secure, and affordable.

• Regular Use: For regular commuters, tap and ride; fares will be deducted directly from the balance of your card.
• Rechargeable Card: Easily top up with credit as needed.
• Automatic Fare Deduction: Tap and ride—fares are deducted directly from your card balance.
• Discounted Fares: Travelling at a reduced fare compared to the paper ticket equivalent.
• Widely Accepted: Usable all over Metro, buses, trams and water buses.

Blue Nol Card

The Blue Nol Card is a personalized option for students, senior citizens, and People of Determination. It provides discounted fares and accessible features tailored to special needs.

• For Special Categories: Designed for students, seniors, and people with disabilities.
• Personalized Card: Requires Emirates ID registration for eligibility.
• Discounted Fares: Offers up to 50% off or free rides for eligible users.
• Inclusive Features: Ensures easy, comfortable travel with additional support if needed.
• Long-Term Use: Rechargeable and valid for everyday commuting needs.

Red Nol Card

The Red Nol Card is an easy, efficient, and economical travel solution. It is perfect for tourists, short-stayers, or the occasional traveler. It could bring you smooth and hassle-free travel all through Dubai.

• For Tourists and Occasional Users: Best suited for those visiting or using public transport only occasionally.
• Disposable Card: A non-reusable, short-term travel option for limited use.
• Limited Trips: Suitable for single or a few journeys only.
• Non-Rechargeable: Requires a new card once the balance is used.
• Easy Access: Available at card vending machines and station kiosks.

Places Accepting NOL Cards

Your NOL Card effortlessly unlocks access across Dubai’s public transport, parking zones, retail outlets, and government services—all with a single tap.

• Public Transport: Metro, buses, trams, water buses, and RTA-approved taxis.
• Parking: All RTA-operated public parking zones (paid via meters or SMS).
• Retail & Services: Carrefour, Zoom, Waitrose, select pharmacies, and RTA customer happiness centers.
• Smart Payment: Vending machines, Dubai Public Libraries, and government service fees (e.g., Salik tags).
• Future Expansions: Museums, tourist attractions, and partner cafés (check RTA updates).

Check NOL Card Balance via SMS in 2025

You don’t need an app or Wi-Fi—simply use RTA Dubai’s SMS service to keep track of your travel funds effortlessly and update them within 2 minutes.

First-Time Setup – Register Your Mobile Number

• Step 1: Open your phone’s messaging app.
• Step 2: Enter your 14-digit NOL Card ID (found on the back of your card, e.g., 800XXXXXXXXXX).
• Step 3: Send the SMS to 5111 (UAE numbers only).

Confirmation: You will receive a reply stating that your mobile is registered with RTA.

Trace Your Transit Journey | Explore Your NOL Card History

Your NOL Card is your ticket to Dubai’s extensive public transportation network, letting you quickly ride the metro, buses, water buses, and trams. Reviewing your NOL Card history means accessing a complete log of your travel transactions—every trip, top-up, and date is recorded for your convenience.

Here’s how to quickly retrace your transit adventures:

• Navigate to the NOL Card Transaction History page.
• Enter your 14-digit NOL tag ID.
• Complete the human verification.
• Click the Next button to view your detailed transaction history.

How to Check Your NOL Card Balance at Dubai Metro Stations?

Managing your NOL card balance in Dubai’s metro stations is a hassle-free process designed for convenience. Across all stations, you’ll find user-friendly self-service terminals equipped with card readers to update your travel funds instantly.

Quick Balance Check & Top-Up Guide

Follow these straightforward steps to view your balance or add credit:

1. Find a Self-Service Terminal: Look for ticket vending machines or dedicated balance-checking kiosks within the station.
2. Scan Your Card: Gently tap or place your NOL card on the machine’s marked reader area.
3. View Your Balance: The screen will show your remaining balance in real-time, allowing you to plan your journey clearly.
4. Recharge Instantly (If required): Have a low balance? Use the same terminal to top up your card securely using cash, cards, or mobile payments.
5. Continue Your Trip: Once updated, you’re all set to travel without interruptions!

Additional Options for Balance Inquiries

Beyond metro stations, ticket machines at bus stops and RTA customer service centers citywide also offer balance checks and support. For frequent travelers, consider downloading the RTA Dubai app for on-the-go balance tracking and digital top-ups.

NOL Card Balance Check Using Your Number

You can now easily verify your NOL card balance using your unique number. Just follow these straightforward steps:

• Visit the RTA website.
• Click on the Check NOL Balance option.
• Enter the 10-digit NOL tag ID on your card’s back.
• Press the Search button.
• Your current balance, pending credits, and the card’s expiry date will be displayed.

Please Note: To activate any pending credits, use your card at a Metro Gate, bus stop top-up machine, or public parking meter.

RTA Dubai Customer Service

The Roads and Transport Authority of Dubai has excellent and fully functioning customer service support 24 hours a day, anytime an NOL card must be assisted with—be it lost, malfunctioning, or requiring assistance with one of its features or services. Their qualified and dedicated staff can be reached through many avenues to ensure a seamless and uninterrupted experience for you while commuting.

24/7 Contact Channels

• RTA Call Center (Within UAE): 800 9090
• International Helpline (Outside UAE): +971 4 605 1414
• Email Support: ask@rta.ae
• Fax: +971 4 206 5555

Customer Service Center Operating Hours

• Monday to Thursday: 7:30 AM – 3:30 PM
• Friday: 8:00 AM – 12:30 PM

Note: While in-person service center timings apply during business hours, digital and phone support via the call center remains operational 24/7.

Social Media Assistance

Reach out through RTA’s verified social media platforms to raise inquiries, report issues, or get real-time updates:

• Facebook: facebook.com/rtadubai
• Instagram: @rta_dubai 
• X (Twitter): @RTA_Dubai 

Advantages of the RTA NOL Cards

Unified Transportation Access: Dubai residents can use their single card across every mode of public transportation to access the metro, buses, trams, and select taxis without needing different forms of payment. 

Flexible Top-Up Options: The NOL card allows quick recharge through multiple channels, including ticket machines, online platforms, the RTA Dubai App, and designated retail locations, to maintain continuous travel.

Exclusive Discounts: Attractive deals are available to students, senior citizens, and people of determination through personalized NOL Blue Cards, where they can obtain 50% off their fares. 

Comprehensive Transaction Records: Your detailed NOL card transactions appear in comprehensive records that enable better budgeting and simplify evaluating travel expenditure costs. 

Enhanced Security Features: RTA’s customer service team can help protect your funds when you lose your card by blocking it and transferring any remaining balance to a fresh card. 

Multi-Purpose Convenience: The NOL card functions as a multi-purpose instrument that enables payments for public transport while allowing you to use it at more than 2000 retail stores in Dubai, thus streamlining different payment requirements into one card.

Check Your NOL Card Balance in Dubai with Multiple Convenient Options

Dubai’s Roads and Transport Authority (RTA) offers travelers flexible and user-friendly ways to monitor their NOL card balance. Whether you prefer digital solutions, in-person assistance, or quick on-the-go checks, here’s a detailed guide to all available methods:

1.    RTA Official Website

Register and log in to your NOL account on the RTA website. You can view your balance and transaction history and manage card settings securely from any device. Link your card to your account for real-time updates and automatic balance alerts.

2.   RTA Dubai Mobile App

Download the RTA Dubai app (available on iOS and Android). The app allows you to check your balance instantly, top-up funds, or plan journeys using Dubai’s public transport network.

3.   Ticket Vending Machines & Self-Service Kiosks

• Metro & Bus Stations: Locate the bright red or green ticket machines at metro stations, bus depots, or significant transport hubs. Tap your card on the reader, and your balance will appear on the screen within seconds.
• Bonus Feature: These machines allow you to recharge your card instantly with cash, cards, or mobile payments.

4.   RTA Customer Happiness Centers

Visit any RTA service center (e.g., Al Manara, Deira, or Al Barsha). Friendly staff can check your balance, resolve issues, or guide you through card registration and top-ups.

5.   NOL Card Readers (Yellow Validators)

Tap your card on the yellow card readers installed at metro gates, bus entrances, or select retail partners. The remaining balance will flash briefly on the screen—ideal for quick checks during your commute.

6.   SMS Service

• Text-to-Check: Send an SMS with your 10-digit NOL card number 5111. You’ll receive an automated reply with your current balance.
• Format: Type NOL BAL <Card ID> (e.g., NOL BAL 1234567890).
• Note: Standard SMS charges may apply.

7.   Authorized Retail Outlets

Visit supermarkets, convenience stores, or pharmacies like Carrefour, Zoom, or Waitrose, which are equipped with NOL card readers. Ask the cashier to check your balance or top up your card while shopping.

Nol Card Balance Check Final Queries

In The End

The NOL Card in Dubai is not just a travel card but an access card that ensures a smooth and efficient transit experience. With different types of cards and passes for convenience and many ways to check balances and manage funds, the NOL is there for all types of commuters. With great backup and added advantages like easy recharge and multi-modal access, travelling with the NOL Card is a breeze! Practicing convenience and keeping up with your balance lets you enjoy the NOL Card system, which is considered the best in Dubai. Explore Dubai’s vibrant transit network confidently, knowing your NOL Card keeps you connected. Recharge, tap, and go!