Dubai Islamic Bank Balance Check in UAE

Dubai Islamic Bank Balance Check in UAE

Managing your finances has never been easier. However, Dubai Islamic Bank (DIB) allows customers to see their account balance anywhere in the UAE, whether they have internet or not.

You can see your balance with Dubai Islamic Bank using mobile apps, SMS, ATMS, online banking and other options. In this article, we will explore all the methods you can use to check the balance of your Dubai Islamic Bank account.

History of DIB in the UAE

In 1975, business leaders established DIB in Dubai, making it the first Sharia-compliant bank globally. The company was founded by Sheikh Rashid bin Saeed Al Maktoum, but it was managed by Haj Saeed bin Ahmed Al Lootah. DIB was the first bank in the UAE to introduce ethical and interest-free financing.

As time passed, it has developed into the biggest Islamic bank in Malaysia, reaching millions of clients nationwide through many branches. The bank’s emphasis on innovation, transformation and achieving global status remains at the forefront of modern Islamic finance.

How Can You Check Your Account Balance with Dubai Islamic Bank in the UAE?

Managing your finances starts with staying informed — regularly checking your Dubai Islamic Bank account balance is a key step. You can check your account information in various ways at any time or place using DIB.

The six methods given below allow you to conveniently monitor your DIB account balance and manage your finances effectively.

1. Dubai Islamic Bank Online Banking

  • You can access Dubai Islamic Bank’s official website by typing “online.dib.ae,” and after that, enter your login information.
  • If you have logged in, open the “Accounts” section to review your balance and the recent transactions you have made.

2. Dubai Islamic Bank Mobile Banking App

  • Get the Dubai Islamic Bank Mobile App by searching for it in the Google Play Store or Apple App Store.
  • Once you have logged in, you can easily access your account balance, account statements and all types of banking services.

3. Dubai Islamic Bank WhatsApp Banking

  • After saving +971 4 609 2222 in your phone book, send a “Hi” message through WhatsApp.
  • To use ATMs, use the commands shown to check your account balance.

4. Dubai Islamic Bank Phone Banking

To use the phone services of Dubai Islamic Bank, call +971 4 609 2222. You can check your balance using either one of the following methods:

  • Your 15-digit account number
  • Alternatively, you can use your 16-digit debit or credit card number for access.
  • AND your 4-digit T-PIN

You may also be asked to confirm your 7-digit Emirates ID for verification.

5. Dubai Islamic Bank SMS Banking

Text “AB [PIN] [Alias]” to 2342 to instantly receive your account balance and other details via SMS.

Troubleshooting Tips for Login Issues or Delayed Balance Updates of DIB

If you’re facing problems accessing your Dubai Islamic Bank account or noticing delays in your balance update, try the following solutions:

Login Issues

  • Ensure Your Internet Is Strong: The website or app may not load if your internet is unstable.
  • Reset My Password: Click the “Forgot Password” link on the login page in the DIB Mobile App or while accessing Internet Banking.
  • Clear App Cache: Go to your phone’s settings and clear the DIB Mobile app cache to address any issues that have appeared.
  • Update the App: Ensure you are using the newest version of the DIB Mobile app on your phone.
  • Enable Two-Factor Authentication: If OTPs aren’t reaching you, update your phone number with the bank and confirm that your phone company does not restrict it.

Delayed Balance Updates

  • Allow Processing Time: Sometimes, transactions or payments could be delayed due to the total number of financial events or bank holidays.
  • Review the Transaction History: If nothing has changed, see if your recent transaction was successfully processed.
  • Reboot the App or Sign in Again: Sometimes, this is required for the app to see any changes to your available balance.
  • Speak with DIB’s Support: If the issue still occurs, call customer care at 04-609 2222 or visit any DIB branch you choose for help.

How do You Download Your DIB E-Statement?

Dubai Islamic Bank offers two convenient ways to access your e-statement: via the DIB Mobile App or through Online Banking on its official website.

Via DIB Mobile App

  1. Open the DIB Mobile App and enter with your username and password.
  2. Go to Settings, select “e-Statement Registration,” and tap “Register” to enroll.
  3. Select the account or card you want to receive e-statements.
  4. Choose the frequency (e.g., monthly, quarterly) for receiving statements.
  5. Enter your email address where the e-statements will be sent.
  6. Disable the physical statement option by selecting ‘Yes’.
  7. Accept the terms and conditions, then submit the registration.
  8. A confirmation email will be sent to your registered email address upon successful registration.

Via DIB Online Banking

  1. Log in to the DIB Online Banking portal with your credentials.
  2. Go to Settings > e-Statement.
  3. Select the account or card you wish to receive e-statements.
  4. Choose the Registration option as “Yes”.
  5. Enter your email address.
  6. Select the desired frequency for receiving statements.
  7. Disable the physical statement option by selecting “Yes”, then click on Continue.
  8. Upon successful registration, A confirmation email will be sent to your registered email address.

Receiving and Accessing Your e-Statement

  • Once registered, your e-statements will be sent to your registered email address per the selected frequency.
  • The e-statements are password-protected for security.

Once registered, you can download and print your e-statement in PDF format for personal records.

Frequently Ask Question

DIB’s ATMs are free to use if you want to check your account balance. However, if you do not use a DIB ATM, you will face the following fees.

  • Within the UAE: AED 1 per transaction.
  • Within the GCC: AED 3 per transaction.
  • Outside the UAE and GCC: AED 15.75 per transaction.

To avoid such fees, you must use DIB’s ATMs or try other options, such as accessing your account on your phone, online, or by phone.

You can log into DIB via online banking or your mobile app, select settings or profile, choose Update Mobile Number, and complete the required steps. Alternatively, you can visit a DIB branch in person or call their customer service line.

Yes, DIB allows you to link and manage multiple accounts under a single online or mobile banking profile. This will enable you to check the balances of all your accounts together without logging in separately for each one.

Yes! Dubai Islamic Bank allows you to check your balance as often as needed by using the app, online banking, or any ATM. You’re free to view your current balance anytime without incurring any extra fees.

Final Checkout

Now it is effortless to review your Dubai Islamic Bank account balance. DIB lets you easily manage your account using their online tools or the nearest ATM. Use these updated and dependable approaches to ensure you manage your money effectively.